Jennifer says:
Thu, 29th Nov 20077:54 am 

Yes, went to check them out and signed up. WOW!!!

L says:
Sun, 6th Jan 20082:46 am 

What do you put in the sponsor box?

meg says:
Thu, 15th May 20083:11 pm 

How does it work? I am a member but can't seem to find the link where I can actually shop. Is all the shopping done on hautelook.com?

jennifer says:
Tue, 20th May 200812:30 pm 

yes the shopping is done there. you need to click on the brand when the sale is active (i.e. when you see the clock ticking) press go to sale and it will take you to the items (some brands wont be active as they are upcoming).

They also have a great Sex in the City contest going on, did you see that?

skirtsnshoes says:
Thu, 31st Jul 20081:29 pm 

i loooove hautelook. ive ordered quite a few things from them and have yet to be disappointed. the selection is huge, the prices are greatly marked down, and the service is one of the best. i highly recommend it to anyone wanting to save some money on top quality clothes.

upset customer says:
Wed, 17th Sep 20087:59 am 

Hautelook is a scam. I ordered a very expensive purse online, money was taken out of my account, i received a confirmation it was shipped, but they never shipped the item and claim it was 'short shipped'. i am still waiting for my refund from this joke of a company. don't buy anything, you won't receive it!!!!

happy customer says:
Sat, 18th Jul 20097:23 pm 

Upset customer – The very nature of sites like Hautelook is that they may run out of items. However, their customer service is VERY responsive and helpful. I've purchased many items there, they have handled returns for damaged items immediately (happened once) and they canceled an order my aunt made by mistake. They are not a scam at all, but they may run into issues with orders placed – although in all my orders, I've never had that problem.

Kim says:
Sat, 22nd Aug 20091:49 pm 

Im freaking out at this very moment. I bought a shirt from hautelook and its been 21 days, and still, nothing. They say that it takes between 10-14 days….Im not sure what to do

Kim says:
Sat, 22nd Aug 20092:03 pm 

Ah, I take back my last comment! I just checked my porch, and there was my package! My shirt is perfect, and they also sent a sample of lancom genifique! Im so excited.

sheryl says:
Tue, 22nd Sep 20092:32 pm 

Customer service is HORRIBLE, they take forever to ship, when one item has been over-sold they won't even let you know, and when you call to inquire about it, they act like you're bothering them. I ordered 4 items, after 1 month only received 1 item with an inactive tracking number that never worked. was told 1 item was over sold so i wouldn't be receiving it and that i should wait some more for the other 2. it's been 2 months since I ordered so I called again, only for them to tell me that i'll be getting a refund on those other 2. Thanks for telling me earlier!! WOW… worst site ever.

cupcake says:
Thu, 22nd Oct 20095:13 pm 

I bought two Technomarine watches from them and what I got was fake – screaming fake. I have a real Technomarine watch so it wasn't hard for me to compare it with the fake ones side by side. I hope they issue me a refund.

trs says:
Tue, 10th Nov 20093:57 am 

I love this site! I've only ordered one thing that was short-shipped & they e-mailed me to tell me & issued me my refund plus double the price in credit! Also, I have never received anything that appeared to be fake. The only problem with a site like this is that it becomes very addicting very fast – shopaholics like myself have to be careful!

rachel says:
Mon, 16th Nov 20099:02 am 

oh lord Hautelook has got to be the worst of these sample sites. even though they do have some good sales.

I have had two occasions whereby their customer service was less than satisfactory. They frequently put the wrong sizing information on their products and then change it later on in the day when the item is sold out. I have spoken to a couple of people who have had terrible experiences with them Gilt and Gilt fuse are by far my favorite sites. Fast shipping too

Beware of Hautelook!

waiting... says:
Thu, 21st Oct 20106:17 am 

I have bought a few items from hautelook and am so tired of how long it takes to recieve anything. Their methods of shippment and how it has to go through so many places before its actually on its way to me is so annoying!

Waiting....and annoy says:
Tue, 2nd Nov 20105:42 pm 

Hautelook.com is a big waste of time and I warn every consumer not to shop on this site. I returned a pair of jeans that fit too big and processed my return as they told me to. They have not issued me a credit, I have no jeans and they do not reply to my email inquiries. I won't shop on haute look again.