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F*ck The New iPhone
July 11, 2008 Posted in Reality
Dear Steve Jobs,
I have had my iPhone for almost a year now. I love it. I love how bright the screen is, I love how much it can do and I love having everything I need in the palm of my hand. In fact, I also love my MacBook. I am an Apple girl to the core (no pun intended…I am NOT in the mood for jokes right now).
At least, I was until this morning. All week everyone has been talking about 2 things: the new (faster, cheaper, better) iPhone and all the new applications that would be available for both iPhones. Being a current user, I didn’t care much about the new phone (except for the fact that it is FASTER, CHEAPER and BETTER…thankyouverymuch), but I couldn’t wait to get my hands on some of the fun new things I’d be able to download.
So, I woke up this morning, plugged in my phone and installed the new updates. As it was all loading up and getting ready I shopped the new App Store and planned what I was going to buy. Crosswords! Blackjack! So many fun games!
But wait. That wasn’t going to happen for me. No, because my phone got JACKED UP. Completely wiped. Unable to be recognized by my computer. Totally. un-useable.
I had a brief meltdown that included tears, a donut (you owe me a dollar) and a lot of profanity before I composed myself enough to get to the nearest Apple store for some Genius help. And, of course, that was a bust too. Because there were 4,000 people in line trying to buy the new iPhone and, OF COURSE, no one was able to do tech support today.
One nice man helped me – thank you, Aaron – but even he couldn’t do much because there are too many new people using iTunes so now the entire server is down. Tell me, Steve, how do you think this makes your current customers feel?!
I get that you want to sell phones, but how about helping the people who ALREADY OWN THEM? Or, maybe, getting iTunes up to par with the amount of people that will be signing on today so this bullsh*t doesn’t happen to paying customers.
I have no phone. I cannot text, I cannot call, and I cannot check my stock quotes hourly like I am used to. I hate the new iPhone. I hate all the people who are buying the new iPhone and ruining my day. Take care of this, or you will be losing a very loyal Mac customer.
Thanks for nothing, Steve.
–Anti-Mac
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snarktastic says:
Fri, 11th Jul 200811:45 am
that's what you get for buying first generation. apple does this with everything they have: tons of hype, then the later generations are phenomenal. sucker.
Casey says:
Fri, 11th Jul 200812:08 pm
I agree with snarktastic. You were pretty dumb to buy the first generation iPhone. They ALWAYS come out with a cheaper, better version. The first ones are to work out all of the bugs. So unless you have tons of money to spend on things you don't really need, then leave the first generations to the wealthy.
Jake says:
Fri, 11th Jul 20082:03 pm
The update shouldn't have screwed up your phone, but it will be easily restored, especially if the phone is under it's guarantee. At the end of the day, you've had a bit of a shock and not been able to use your mobile for a day. Worse things could have happened!
I personally wouldn't think that would be enough to put me off being an Apple fan. I prefer Nokia N series/s60 phones to the iPhones, but OS X and the Mac computers are brilliant. One day of no phone wouldn't put me off such beautifully designed, stable, secure and easy to use products.
http://factsandfriction.blogspot.com/
Jake says:
Fri, 11th Jul 20082:04 pm
*phone is under its guarantee
That's better.
giz says:
Thu, 17th Jul 20089:35 am
wait a few weeks or so; the first servers probably crash a lot on opening day, so there's not much one could do about it.
T says:
Fri, 18th Jul 20087:10 pm
Yeah, it's a major inconvenience… But it's the price we all pay for new technologies. Things aren't perfect. They're new, they're tested as much as possible and then thrown out into the real world, where yeah, glitches are inevitable. Do you ever look at the Asian markets for technology and wonder "Why aren't our American gadgets as cool? as advanced?" It's because people there understand that things aren't perfect and easy out of the box, forever.
Having iTunes "on par" for millions of people worldwide using it all at once is not very efficient. It only happens with the release of a singular product that everybody races for on ONE day, every year or two?
What, did you think that you would get the first original iphone, and apple would release new versions that only got crappier, and yours would be this GREAT steal that only you got because you rushed out and bought it? Don't be surprised that things are getting newer,better, and cheaper. Don't whine about not being able to text for a day. Yeah, you paid for service, but Apple's customer service 364 days out of the year beats Verizon's. Deal.
Carly says:
Sat, 19th Jul 20088:46 am
You guys are nuts. It's not Lauren's fault that her iPhone broke, and no one who bought a first-generation iPhone is dumb. You know, sometimes you just need new equipment, and perhaps that time doesn't happen to conveniently fall during the window when Apple has released a later-generation model of something that looks pretty freaking amazing. The point is that it's inconvenient to lose your phone service and not know when you're going to get it back. I had that happen a month or two ago when T-Mobile flaked out on me and my phone got no service at all. I had applied for a ton of jobs at the time and was waiting to here back. There's no guarantee that someone would bother giving me another call if I wasn't available the first time or if my voicemail didn't work for some reason. So, yeah, not having a phone sucks, but it does not make you a sucker.
Carly says:
Sat, 19th Jul 20088:47 am
SHOOT! I meant HEAR back, not "here" back. And I'm the one who always complains about typos on this site. Geez.