Your call is important to us. Please stay on the line, and the next available representative will be with you shortly.

Have you ever heard THAT one before? How long is “shortly,” exactly? I don’t think “shortly” should be allowed to mean any longer than 10 minutes, but I have waited upwards of 45 minutes to talk to an actual person on an automated phone system, and I bet you have, too.

Even better are those automated systems that make you feel like you are speaking to a real person, but you are not. And you realize it when you find yourself screaming “NO,” “CREDIT CARD!!” into the phone again and again.

There is only one word that can express my thoughts about these systems: ARGH!!!!!

Not all of them can be cracked, but I recently picked up some tips that will help you get an actual live person on the line as quickly as possible. For all of our sanity, read on: Read More »

Hey ladies! Got any frozen dinners in your freezer? Know anyone who does? There is breaking news that frozen dinner manufacturers Lean Cuisine is issuing a major recall of its products.

Lean Cuisine has issued a recall of 9.5-ounce packages of “Lean Cuisine Pesto Chicken with Bow Tie Pasta,”  10.5-ounce packages of “Lean Cuisine Chicken Mediterranean,” and 12.5-ounce packages of “Lean Cusine Chicken Tuscan.”  citing that the food may contain small pieces of plastic.  If you own any of these dinners, you are urged to call (800) 993-8625 to speak with a customer service representative. 

So if you keep a stock of frozen dinners in your fridge, or you know someone who does, pass the word along!