Crystal Reynolds Fisher did what any mom would do if their child was sick and on life support, she called off work. The Michigan mom’s 18-year-old son has a high fever and is currently on life support while the doctors figure out what is going on. She chose to stay by her son’s side instead of head to work, which makes total sense. But apparently, her manager couldn’t understand why Fisher would call off work.
She texted her manager, who’s in her phone as Dawn, 48 hours before her shift to call out. She explained the situation over text that her son is “still on life support” so she can’t go to work. Dawn responded, “This isn’t how we do things, so I’ll accept that you’re quitting.”
Fisher responded that she doesn’t know what the protocol is for family emergencies. She clarified that she’s not quitting and asked if she was being fired. Her manager responded that if she doesn’t come into work that means she’s quitting.
From there the conversation heats up! Fisher explains, “I am letting you know I can’t come to work due to my child’s life on the line, I’m letting you know ahead of time.” Dawn responds that they won’t get into it with Fisher through text message and said: “I’ve been more than accommodating during this allowing schedules changes and such.”
“There is no reason you can’t work and I will not tolerate drama,” Dawn texted. “End of conversation.”
Fisher said she was going to contact corporate because she never quit. “Ok this is not an eye doctors app [sic] or a dentist app [sic] this is my child’s life that we are talking about, he is on life support!!!” she texted.
Dawn’s response was simply, “And you can’t work cuz [sic]?” Then declared that Fisher is too much drama and gave her the number for corporate. The two work at the PS Food Mart in Albion, Michigan, which is owned by Folk Oil Company.
Fisher posted the heatless text exchange to Facebook and it has since gone viral. Since she posted the texts, her manager Dawn has been fired for how they treated Fisher during this uncertain time in her life. PS Food Mart also released a statement on Facebook.
We’d like to follow up on the issue brought to our attention recently regarding how an employee time off request was handled by one of our managers. We investigated and have found that the situation was handled improperly and without the compassion that we value as a company. For that, we are very sorry.
As a result of this finding, we took quick action and that manager is no longer employed by PS Food Mart. We have also reaffirmed to our employee that she will be able to take all the time off that she needs during this difficult period. We’d like to thank the public for their concern.
At least Folk Oil did the seemingly right thing.