The Secret Behind Fixing Late Amazon Deliveries

I have some major beef with Amazon and if you order a lot of things from their site, you’ve probably experienced the same thing.

I’m talking about being a Prime member and not getting your orders delivered on time or on the day they are scheduled for delivery.

I do have a small pro-tip that will hopefully help you start getting your orders delivered on time – but more on that a little later.

For those of you who don’t know what a Prime member is, it’s an annual membership of $119 that allows you to take advantage of some perks – the biggest one being free 2-day delivery on almost all items on Amazon.

Now don’t get me wrong, I love Amazon. It helps me to get the things I need without having to take the time to drive to a physical store. Many of you, like me, just don’t have the time or energy to run to the store sometimes.

In the last 3-4 months, I’ve noticed a disconcerting delay pattern with my deliveries. The pattern involved two things: First, the order was placed on a Friday for delivery on a Sunday. Second, the delivery was made by USPS.

Each time this happened, I would receive a notice that the “person could not get into the building for delivery” and the delivery date would be postponed to Monday. The first two times this happened, I let it go because I didn’t need the items right away. I did take note, however, that there was no possible way that could have happened because USPS has a universal door key to access our front building – this is how they deliver their mail every Monday-Saturday.

By the time this happened a third and fourth time in a row, I just about had it because now it was getting a little ridiculous. I did some research online and found that this had happened to a lot of other people. Just go on Reddit and do a search. In fact, there was even an article where a USPS worker who declined to be named spoke out to say that he sometimes faked deliveries because of receiving pressure from his supervisor to do so when they were short-handed but still needed to meet their Amazon quota.

Unless you’re like me and decide to hook up a security camera to investigate and record proof of non-delivery attempts, you could instead do one simple thing to make sure your deliveries come on time.

After the third or fourth time USPS failed to deliver my items on time, I called Amazon to inform them what happened. I requested that they put in a note on my account to make sure Sunday deliveries are not sent to USPS for handling. Complain enough and they’ll even refund the cost of the items on your order and/or apply a credit to your account from anywhere between $5-$10.

After installing my security camera and making my complaint to Amazon, I noticed that my Friday orders were now being delivered by USPS without any issue. The jury is still out this, but calling in to complain seemed to work.

If you’re an Amazon Prime member like me and find that your orders aren’t being delivered on time even when there is direct access to your building, try calling in asking them to put in a note on your account. It seemed to work for me. Let us know in the comments section if this ever happened to you or if you have any other tips you can share for getting your orders on time.

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